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BPO
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Our service offering is focused on retail banking and credit, and includes the following:
Credit Card Processing
Credit card application processing
Management of Mutual Fund Accounts
Credit card servicing
Demat of Debentures
Credit card settlement
Mutual Fund application processing
Loan Processing
Mortgage Processing
Consumer Finance application processing
Fixed Deposit Processing
Acceptance and renewals of deposits
Fixed Deposit Receipt issue and handling
Managing loans and payments against deposits
Generation of interest warrants, and tax documents
Tax deductions and tax documents
Change of address
Correspondence with customers
Auto and Vehicle Loans
We provide an “end to end” process solution for auto loans. We handle over 8, 00,000 live contracts based on a proprietary UNO-based IT platform.
Contract configuration
Data entry of vehicle particulars
Maintenance of contract accounts
Payment of insurance premium and entry of policy details
Documentation for repossession
Loan closure documentation (e.g. extinguishing lien)
Fast Facts
Achieved ISO27001 certification for Data Centre
A fully functional disaster recovery site
Total quality management across all services
Launched several online applications successfully
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