The company has continuously invested in Office, IT infrastructure in order to ensure the highly scalable operation essential for delivering accelerated revenue growth year on year. A judicious selection of locations and optimal sizing of Offices supported by an appropriate mode of network connectivity has provided the Company the right balance between optimizing current running costs and the future growth requirements. The interiors of the facility have been designed to provide a clean, healthy, safe and pleasant working environment. Working areas for agents are spacious and well laid out to support team working.

All our locations were equipped with complete air-conditioned with 24-hour power backups. Our Service Centers are connected through a Wide Area Network that enables real-time, online transaction processing and provides a seamless, continuous update on operational details. The network has in-built 100% redundancy, including a Disaster Recovery Centre and a scalable architecture that would continuously address business requirements necessitated by the accelerating growth of the organization.