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Services - IT Services - MGEN
mgen

MGEN application is a comprehensive end-to end solution for managing a general insurance business.

The key components are seamlessly integrated:

Underwriting
Claims
Accounts
Policy Administration/Renewals
MIS/Reports
System Administration & Security

Key features of claims management:
Claims intimation Interim payments
Surveyor appointment Claim notes
Surveyor report receipts Reinstatement
Settlements Claim history
Settlements approval Claims ratio
Surveyor payments Reporting

Other optional modules:
Bank Guarantee & Cash Deposit
(for corporate customers)
File Tracking System
Performance Management System
(for Sales)
Lead Management System
Performance Management System
(for Customer Service)
Record Management System
Direct data upload to ERP applications (SAP, PeopleSoft - customizable)
APIs to integrate with other systems

Developed on a Web enabled technology, the solution ensures 24 X 7 operations. The functionality-rich modules in the solution provide Insurance Industry with a varied palette of features to continuously innovate on their product and service offerings.

With MGEN solution, companies can meet the challenges of managing change, competition, compliance and customer demands effectively.

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Achieved ISO27001 certification for Data Centre
A fully functional disaster recovery site
Total quality management across all services
Launched several online applications successfully