Privacy Policy

This Privacy Statement describes the ways in which we, Shriram Value Services Limited, collect, hold and use information about visitors to this website. BY USING THIS WEBSITE, YOU CONSENT TO THE COLLECTION AND USE OF INFORMATION AS SET FORTH IN THIS PRIVACY POLICY. YOU ALSO ACKNOWLEDGE THAT SHRIRAM VALUE SERVICES LIMITED MAY PERIODICALLY CHANGE, MODIFY, ADD OR REMOVE OR OTHERWISE UPDATE THIS PRIVACY POLICY AT ITS DISCRETION, WITHOUT PRIOR NOTIFICATION. However, we will always handle your personal information in accordance with the prevalent Privacy Policy. It is our intention to post changes to our privacy policy on this page so that you are fully informed concerning the types of information we are gathering, how we use it, and under what circumstances it may be disclosed. Our Privacy Policy is located on our homepage and is also available on any page where Personal Data are requested. At such data collection points, further explanation may be provided, where appropriate, as to the purposes for which the data will be used.

Privacy Policy

Pledge on privacy

The term "Personal Data" as used in our Privacy Policy means any information that relates to a natural person and is capable of identifying such natural person. Generally, we will only process your Personal Data as described in our Privacy Policy. However, we reserve the right, to conduct additional processing to the extent permitted or required by law, or in support of any legal or criminal investigation. The next sections explain how and when we collect Personal Data from you.

Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, some services may require you to provide us with Personal Data. In these situations, if you choose to withhold any Personal Data requested by us, it may not be possible for you to gain access to certain parts of the site and for us to respond to your query. We may collect and use Personal Data to provide you with products or services, to market products and services which we think may be of interest to you, or to communicate with you for other purposes which are evident from the circumstances or about which we inform you when we collect Personal Data from you.

Intended use of Personal Data

Non-disclosure of Personal Data

We will not sell, share, or otherwise distribute your Personal Data to third parties except as provided in our Privacy Policy. Personal Data may also be transferred to third parties who act for or on our behalf, for further processing in accordance with the purpose(s) for which the data were originally collected or may otherwise be lawfully processed, such as services delivery, evaluating the usefulness of this website, marketing, data management or technical support. Our contracts with these third parties will provide for usage of Personal Data for the agreed upon purposes, and not to sell your Personal Information to other third parties, and not to disclose it to other third parties except as may be required by law, as permitted by us or as stated in our Privacy Policy.
Personal Data collected from you may also be transferred to a third party in the event that the business of this site or a part of it and the customer data connected with it is sold, assigned or transferred, in which case, Shriram Value Services would approve such sale. The buyer, assignee or transferee would require treating Personal Data in accordance with our Privacy Policy. Also, Personal Data may be disclosed to any other third party if we are required to do so because of an applicable law, court order or governmental and/or statutory rules and/or regulations, or if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding in India or abroad.

Whenever we process Personal Data, we take reasonable steps to ensure that your Personal Data is kept accurate and up-to date for the purposes for which it was collected. We will provide you with the ability to object to the processing of your Personal Data if such processing is not reasonably required for a legitimate business purpose as described in our policy or our compliance with law. In the case of electronic direct marketing, we will provide you with a method to opt out of receiving further marketing materials or with a method to opt in if required by law. To enable you to do the aforementioned and to contact us regarding our use of your Personal Data or object to the processing of your Personal Data, please email us at privacy@shriramvalue.com. If you contact us, please note the name of the website where you provided the information, as well as the specific information you would like us to correct, update or delete plus a proper identification of you. Requests to delete personal data will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on us.

Right of access, correction and objection

Security and confidentiality

As part of its social responsibility, Shriram Value Services Ltd. is committed to international compliance with data protection laws. Ensuring data protection is the foundation of trustworthy business relationships and the reputation of Shriram Value Services Ltd.

Data Protection Policy

Application of Laws

This Data Protection Policy comprises of the internationally accepted data privacy principles and the laws of the land. The relevant national law will take precedence in the event that such national law conflicts with this Data Protection Policy, or have stricter requirements than this Policy.

Personal Data is subject to secrecy. Any unauthorized collection, processing or use of such data by employees is prohibited. Any data processing undertaken by an employee that he/she has not been authorized to carry out as part of his/her legitimate duties is unauthorized. The “need to know” principle applies. Employees may have access to personal information only as is appropriate for the type and scope of the task in question. This requires a careful breakdown and separation, as well as implementation, of roles and responsibilities.
Employees are forbidden to use Personal Data for private or commercial purposes, to disclose it to unauthorized persons, or to make it available in any other way. Supervisors must inform their employees at the start of the employment relationship about the obligation to protect data secrecy. This obligation shall survive termination of employment.

Confidentiality of processing

Processing security

Personal Data must be safeguarded from unauthorized access and unlawful processing or disclosure, as well as accidental loss, modification or destruction. This applies regardless of whether data is processed electronically or in paper form. Before the introduction of new methods of data processing, particularly new IT systems, technical and organizational measures to protect personal data must be defined and implemented. These measures must be based on the state of the art, the risks of processing, and the need to protect the data (determined by the process for information classification).
In particular, all users must consult with our “Privacy Compliance Officer”, an employee whose responsibilities include overseeing our company’s ongoing activities related to the development, implementation, maintenance of, and adherence to our policies and procedures. The technical and organizational measures for protecting personal data are part of our Information Security management and must be adjusted continuously to the technical developments and organizational changes.

Compliance with the Data Protection Policy and the applicable data protection laws is checked regularly with data protection audits and other controls. The performance of these controls is the responsibility of the Privacy Compliance Officer, the data protection coordinators, and other company units with audit rights or external auditors hired.
On request, the results of data protection controls will be made available to the responsible data protection authority. The responsible data protection authority can perform its own controls of compliance with the regulations of this Policy, as permitted under national law.

Data protection control

Data protection incidents

To ensure the security and confidentiality of Personal Data that we collect online, we use data networks protected, inter alia, by industry standard firewall and password protection. In the course of handling your Personal Data, we take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration or destruction. All employees must inform their supervisor, data protection coordinator or the Privacy Compliance Officer immediately about cases of violations against this Data Protection Policy or other regulations on the protection of personal data (data protection incidents). The manager responsible for the function or the unit is required to inform the responsible data protection coordinator or the Privacy Compliance Officer immediately about data protection incidents. In cases of improper transmission of personal data to third parties, improper access by third parties to personal data, or loss of personal data the required company reports (Information Security Incident Management) must be made immediately so that any reporting duties under national law can be complied with.

We may collect and process information about your visit to this website, such as the pages you visit, the website you came from and some of the searches you perform. Such information is used by us to help improve the contents of the site and to compile aggregate statistics about individuals using our site for internal, market research purposes. In doing this, we may install "cookies" that collect the domain name of the user, your internet service provider, your operating system, and the date and time of access. A "cookie" is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a "cookie," this will enable you to decide if you want to accept it or not. If you do not want us to install cookies, please email us at privacy@shriramvalue.com. We would like to inform you, however, that if you do not accept you may not be able to use all functionality of your browser software. We may obtain the services of outside parties to assist us in collecting and processing the information described in this Section.
Occasionally, we may use internet tags (also known as action tags, single-pixel GIFs, clear GIFs, invisible GIFs and 1-by-1 GIFs) and cookies at this site and may deploy these tags/cookies through a third-party advertising partner or a web analytical service partner which may be located and store the respective information (including your IP-address) in a foreign country. These tags/cookies are placed on both online advertisements that bring users to this site and on different pages of this site. We use this technology to measure the visitors’ responses to our sites and the effectiveness of our advertising campaigns (including how many times a page is opened and which information is consulted) as well as to evaluate your use of this website. The third-party partner or the web analytical service partner may be able to collect data about visitors to our and other sites because of these internet tags/cookies, may compose reports regarding the website’s activity for us and may provide further services which are related to the use of the website and the internet. The third-party partner or web analytical service partner may provide such information to other parties if there is a legal requirement that they do so, or if they hire the other parties to process information on their behalf.

"Cookies" and internet tags

Children's Privacy

Shriram Value takes special care to protect the privacy of children under the age of thirteen (13) and encourages parents to be an active participant in their child's activities and interests.
SVS abides by the Children's Online Privacy Protection Act ("COPPA") requirements. SVS website, www.shriramvalue.com does not target, and is not intended for, children under the age of thirteen (13). SVS will not knowingly collect data from children under the age of thirteen (13). If SVS discovers personal data from a child, SVS will eliminate that data.

This Privacy Policy applies only to this website, and not to websites owned by third parties. We may provide links to other websites which we believe may be of interest to our visitors. Shriram Value Services is not responsible for the privacy practices or the content of such websites, and this Privacy Policy is not intended to be applicable to any linked, non-Shriram Value Services Ltd. site.

Links to other sites

Authenticity

Shriram Value Services Limited shall not be responsible for the authenticity of the Personal Data supplied to it by the providers, whose’ duty is to ensure that the information provided by it/them or its/their employees is authentic.